Engage on every channel
Phone, chat, email, and WhatsApp — Ovado agents meet customers and employees where they already are, carrying full context from one channel to the next.
Voice · Chat · Email · WhatsAppOvado AI puts autonomous agents to work inside your business — handling customer conversations and completing real workflows across banking cores, ERP, CRM, and other mission-critical systems.
Designed for regulated industries. Deploys on-premise. Auditable by default. Ready for production, not just pilots.
Helping enterprises turn AI ambition into measurable outcomes
Agentic AI is a class of AI that doesn't stop at answering questions — it plans, reasons, and carries out multi-step work across the systems your business already runs on.
Ovado AI gives you a single control layer for that capability: an agentic operating system for the enterprise that coordinates agents, connectors, and guardrails across every process — so autonomy always operates inside the policies and compliance boundaries you define.
Phone, chat, email, and WhatsApp — Ovado agents meet customers and employees where they already are, carrying full context from one channel to the next.
Voice · Chat · Email · WhatsAppPurpose-built connectors reach deep into core banking platforms, SAP, Oracle, Salesforce, industrial SCADA networks, and even legacy mainframes.
1000+ integrationsAgents run entire processes autonomously — every decision logged, every step replayable, so nothing happens outside your audit trail.
100% Auditable · DeterministicReliability, governance, and oversight aren't add-ons in Ovado AI — they're the foundation the platform is engineered on.
Launch intelligent agents that take multi-step workflows from start to finish across your systems — reliably, repeatedly, and with minimal human effort.
Business-critical decisions follow explicit rules and policies. The same inputs produce the same outcome — every time, on every run.
Define exactly what agents may do, which systems they may touch, and where approval is required. Autonomy operates strictly within your governance framework.
Complete, tamper-evident trails of what each agent did, why it did it, and what data it touched — ready for regulators, auditors, and internal review.
Configure human-in-the-loop checkpoints wherever judgment matters — approvals, escalations, and overrides are built into every workflow.
Purpose-built agents deployed across industries — automating complex processes and producing results you can measure.
Automate KYC, fraud response, credit and collections directly on your core banking stack.
Speed up claims, underwriting, and policy operations with autonomous agents.
Field operations, safety compliance, and asset management for energy enterprises.
Quality intelligence, predictive maintenance, and supply chain optimisation.
Network operations, churn reduction, and service automation at carrier scale.
Built for PSUs, ministries, and national institutions — sovereign, on-premise, auditable.
L1/L2 resolution, ticket routing, and access management on autopilot.
Employee questions, onboarding, and HR operations handled end to end.
Lead qualification, outreach automation, and campaign intelligence.
Secure, private, and fluent in complex multimodal interaction — built to serve regulated industries from day one.
SOC 2 and ISO 27001 certified — with full audit trails, role-based access control, and zero-trust architecture built in from the ground up.
Air-gap ready. Run the entire stack inside your VPC or on your own hardware — your data never leaves your perimeter.
Low-latency native voice, plus seamless phone, email, and chat with context carried across channels in 100+ languages.
Deterministic, policy-bound agents that carry complex workflows to completion without constant human supervision.
Ovado AI anchors into your existing legacy and modern infrastructure — we bring intelligence to where your data lives, not the other way around.
1000+ integrations available
Explore All IntegrationsOvado AI supports multiple deployment models so the platform fits your security and operational requirements — never the reverse.
The entire stack lives in your cloud or data centre — zero external data flow, maximum sovereignty. Ideal for banks, insurers, and government.
Explore ArchitectureFastest path to production — Ovado runs the platform in a hardened, isolated cloud environment with enterprise SLAs, encryption in transit and at rest.
Explore ArchitectureKeep sensitive data and inference inside your perimeter while orchestration and updates flow from the cloud — the balance of control and agility.
Explore ArchitectureBring your own model or run open-weight LLMs fully inside your environment. Ovado is model-agnostic — swap models without rebuilding workflows.
Explore ArchitectureOvado agents run end-to-end workflows across industries — handling complex processes with speed, accuracy, and a complete audit trail.
Go beyond answering questions to executing real actions. Ovado agents detect fraud signals, trigger workflows, and resolve issues across systems in real time.
Document extraction, identity verification, AML screening, and account creation — one continuous flow instead of days of back-and-forth.
Agents that speak SAP, SCADA, and maintenance systems — cutting material search from hours to seconds and keeping field teams moving.
Password resets, access requests, leave balances, payroll queries — resolved in seconds without a ticket queue.
Agents watch demand, stock, and supplier signals continuously — surfacing risks before they hit the line and executing the fix on approval.
Answers to the questions enterprises ask us most about the Ovado AI platform.
A chatbot responds to messages. An agentic AI system plans and completes work — it can verify a customer, update your CRM, trigger a payment workflow, and confirm the result, all in one governed flow. Ovado AI is built for that second category: execution, not just conversation.
Yes. The entire platform — including the LLM — can run inside your data centre or private cloud, air-gapped if required. No data ever needs to leave your perimeter.
Most first use cases go live in a matter of weeks. Pre-built connectors and workflow templates mean we start from proven building blocks, not a blank page.
Yes — native, low-latency voice AI for inbound and outbound calls, with barge-in, sentiment awareness, and seamless handover to human agents when needed.
Ovado AI is SOC 2 and ISO 27001 certified. On top of that, the platform enforces role-based access control, encryption in transit and at rest, immutable audit logs, and policy-bound agent behaviour. Certification reports are available on request.
Ovado agents converse in 100+ languages across voice and text, with context carried across languages and channels in a single conversation.
No. Business teams design agents and workflows through a no-code studio; developers can extend them with APIs and custom connectors when deeper integration is needed.
Ovado is model-agnostic. Use leading commercial models, open-weight models hosted in your environment, or a mix — and switch models without rebuilding your workflows.
Join the enterprises deploying agents that actually complete work — not just generate replies.
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